

General Surgery
MD, Massachusetts General Hospital, Department of Surgery, Vice Chair, Clinical Operations, Head of the Swallowing, Heartburn and Esophageal Disease Program, Surgical Director of the Mass General Weight Center, Associate Professor of Surgery, Harvard…
Denise W. Gee, MD is an advanced laparoscopic surgeon specializing in minimally invasive general and bariatric surgery. She is an assistant professor of surgery at Harvard Medical School. In her roles as the director of surgical simulation in the Department of Surgery and associate program director of the General Surgery Residency, she is responsible for simulation-based training efforts within the Department of Surgery and across all disciplines throughout the hospital. Dr. Gee's research interests involve novel use of simulation to teach technical and nontechnical surgical skills and she has received multiple grants to support this work. She is the faculty lead of a comprehensive, longitudinal, surgical skills curriculum for surgical residents and actively participates in medical student education. She brings her interest and expertise in this field onto a national level as the co-chair of the Resident and Fellows Training Committee in SAGES (Society of American Gastrointestinal and Endoscopic Surgeons) and vice-chair of the ASE Simulation Committee.

You may wonder if negotiation is that important at the point of care. Absolutely yes. Surgeons over the years have realized that they not only need to demonstrate excellent technical skills in the OR but also learn to work in teams and enhance communication skills. Humans tend to be curious but also judgemental, hence the importance of negotiation. Many are the benefits of understanding its basics, including solving disagreements in an operative plan. Having said that, the best option is to discuss, talk and listen in order to try to understand what the other person's thinking is and come to an agreement. In this session we will review a past event part of the Resilient Residents series, focusing on the signs and symptoms calling for negotiation at the point of care. Questions based on the original event were addressed, discussed and solved, enlightening us with the best tips and tricks to identify the needs of negotiation and the strategies and tactics to follow to resolve dirvenges of interests.
Published
Feb 2023

While technical skill and excellent decision-making are crucial to be a good surgeon, as you advance in the profession, communication becomes increasingly important. This program covers how to negotiate quickly over patient care when you disagree with a colleague in the OR. People’s “position” often hides their true interests. Using curiosity and respect to share and discover hidden interests is one path to great patient care and harmony on the operative team. How can we negotiate quickly and effectively at point of care?
With Johnson & Johnson MedTech
Published
May 2022
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